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Associate, Customer Service Rep

Company Name:
UTC Aerospace
UTC Aerospace Systems is one of the world's largest suppliers of technologically advanced aerospace and defense products. We design, manufacture and service systems and components and provide integrated solutions for commercial, regional, business and military aircraft, helicopters and other platforms. We are also a major supplier to international space programs.
In 2012, UTC Aerospace Systems was formed by combining two industry leaders, Hamilton Sundstrand and Goodrich, creating an organization with key positions on a wide range of aircraft flying today and substantial content on various UAVs, satellites and ground and naval vehicles.
Responsibilities
At United Technologies Aerospace Systems based in Vergennes, Vermont, we design and manufacture a variety of systems for the aerospace industry worldwide. Such systems include fuel measurement and management systems, health and usage management systems, motion control systems and actuators, fuel system safety devices, proximity sensing systems, fire protection systems, braking systems, and steering systems. Associate, Customer Service Rep responsibilities include, but are not limited to: - Coordinating Customer Quoting & Quote Response for follow-on Contracts - Purchase Order/Contract Review and Flowdown - Order Entry / Order Management - Past Due customer account Accounts Receivable assistance - Zero Hour return Management - Customer Portal Management - Daily interaction with scheduling, manufacturing and sales team to ensure customer on-time delivery. - Ability to communicate effectively (verbally and in writing) with internal and external customers.
Qualifications
BA/BS Degree -0-2+ years customer service/general office experience -Contract Management/Contract Negotiation experience a plus -SAP operating environment experience preferred -Strong Proficiency in MS Office Software: Excel, Word, Powerpoint, Outlook -Additional Qualifications: -Proven Ability to Multi-Task -Problem Solving skills -Strong Communication Skills -Self-starter / Self-directed -Ability to work well under time constraints while meeting customer commitments.
Company Description:
UTC Aerospace Systems is one of the world s largest suppliers of technologically advanced aerospace and defense products. We design, manufacture and service systems and components and provide integrated solutions for commercial, regional, business and military aircraft, helicopters and other platforms. We are also a major supplier to international space programs.
In 2012, UTC Aerospace Systems was formed by combining two industry leaders, Hamilton Sundstrand and Goodrich, creating an organization with key positions on a wide range of aircraft flying today and substantial content on various UAVs, satellites and ground and naval vehicles.


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